Vendors and contracts

Monthly cost per user is but the tip of the iceberg – with the contract sitting below the waterline. Evaluate  SaaS vendors, from service levels and security to data privacy and disaster recovery.
 

Data privacy and confidentiality

How would a SaaS cloud vendor meet your company’s legal and regulatory requirements for customer data, especially across international jurisdictions?
 

Integration and master data

If your customer, product and order data is no longer in sync with your core systems, how would that impact your customers and operational effectiveness?